Instant Five Panel Home Drug Test Kit | Results In Minutes

dsfadfa

adfad

Shipping Policies – Easy Guide

Important Notes

• All estimated delivery times are approximate. Carriers may experience delays, and delivery guarantees are temporarily suspended.
• FedEx orders placed after 4:50 PM EST will be shipped the next business day.
  
• Once payment is processed, all sales are final.

Shipping Details

General Conditions

• We only ship on weekdays. No shipments on weekends or holidays.
• Saturday and Sunday are not considered shipping days.
• Most orders ship the same day, but please check specific carrier policies below.
• PO Box addresses must use USPS. We do not ship to APO, FPO, or DPO addresses.

FedEx Shipping Options - Cutoff 4:50 PM EST

• FedEx Express Saver: 3 business days 
• FedEx Expedited: 2 business days with indirect signature  
• FedEx Overnight: 1 business day with indirect signature  

Note: Orders placed after 4:50 PM EST will ship the next business day. If ordered after this time on Friday, it ships Monday.

Signature required: For Overnight and 2Day, someone must be available to sign. You can pick up your package at the nearest FedEx Office if you're unavailable. Check FedEx.com for location details.

Delays: Weather or other factors beyond our control may delay delivery. No refunds are offered for delays caused by such issues.

USPS Shipping Options

• Free Shipping: Orders over $145 (before taxes and shipping) qualify for free standard shipping (estimated 1-5 days, not guaranteed).
• USPS Express: 1-3 days, includes delivery on Saturdays (no delivery on Sundays or holidays).
• USPS Standard: 1-5 days, not guaranteed. No weekend or holiday delivery.

Note: USPS Standard and Free Shipping are slower and not guaranteed. Orders over $500 require a signature on delivery.

International Shipping

• USPS First Class: 2+ weeks (not guaranteed)
• USPS Priority International: 6-14 days (not guaranteed)
• USPS Express International: 3-10 days (not guaranteed)

Important: International orders require customs paperwork. Buyers are responsible for import restrictions and customs issues.

During Holidays

• Shipping might be delayed on federal holidays. We recommend confirming estimated delivery times when ordering during holiday periods.
• No refunds for holiday delays.

Additional Important Info

• Packages are shipped in plain, unmarked packaging for privacy.
• International orders require customs documentation.
• Shipping from New York and Nevada, USA.

Important for International Customers

• Make sure your payment method allows international purchases. Contact your credit card provider if your order is declined

Returns Policy

Products may not be returned for a refund; only exchanges may be possible, please see below for information on our Exchange Policy. If you do not agree with any of the above, please do not proceed with your order.

Please note that if you choose to reject a package shipped with FedEx or if the package is returned to us a Return to Sender Fee will be generated and you will be responsible for this charge.

If an order placed with FedEx or USPS is returned to us and you would like it reshipped a new shipping cost will be generated; please note you will have to pay for it in order for us to release it.

Exchange Policy

Product exchanges will be accepted within 30 days of receipt of your package. Anything over 30 days automatically becomes non-exchangeable. The customer is responsible for all shipping charges related to the exchange unless Clear Choice made an error with the order.

Exchanges will be approved for an item(s) of equal value as the original order or if greater than that, the customer will be required to pay the difference. No money back will be issued for exchanges.

PLEASE NOTE THAT WE WILL ONLY AUTHORIZE REPLACEMENTS FOR UNOPENED (SEALED) PRODUCTS.

Missing of Contents

If your order arrives incomplete, either an element included in your kit or a product itself, you will have 7 business days from the time of delivery to report it to our customer service.

Photographs will be requested from you in order to conduct an investigation. Upon verifying that your product was shipped incomplete, you will be sent a replacement with the same shipping method used on your original order. Please note this process could take from 1 to 2 business days.

Clear Choice Brand is not liable in cases reported after 7 business days.

Product Expiry & Replacement

All Clear Choice products have an expiry date printed on the package. We suggest that you verify the expiry date found on the packaging of your product(s). We guarantee that the products you receive will have a minimum of 6 months' shelf life.

Should your product expire prior to 6 months from the date of receipt and you did not have a chance to use it, you may contact our customer service department 10 business days prior to the product expiry to request a free replacement. Instructions on how to return the product to us will be given to you along with a return authorization number.

Please note: This replacement policy does not apply to detox drinks, capsules, neutralizing gum and test panels.

NOTE THAT WE WILL ONLY AUTHORIZE REPLACEMENTS FOR UNOPENED (SEALED) PRODUCTS THAT HAD LESS THAN 6 MONTHS SHELF LIFE FROM THE DATE YOU RECEIVED IT. ANY PRODUCTS THAT EXPIRED MORE THAN 6 MONTHS AFTER THE DATE RECEIVED ARE NOT ENTITLED TO AN EXCHANGE. EXPIRED PRODUCTS SHOULDN'T BE USED AS THE PRODUCT'S EFFECTIVENESS MIGHT HAVE DECREASED.

Policy for money-back guarantee

Due to legal liability reasons, as of March 1st, 2019, Clear Choice was forced to retire their money-back guarantees. As of this date, none of the Clear Choice product lines are covered by the 200% money-back guarantee or any other guarantee. For this reason, none of the Clear Choice Brand products have a money-back guarantee. However, rest assured that retiring this guarantee had nothing to do with the efficiency of the products.

Contacting Us

If you have any questions about this Policy, You can contact Us by email at support@clearchoicebrand.com